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Terms & Conditions


Website Terms & Conditions

1. Introduction
  • This website is owned and operated by Plasticland (Pty) Ltd trading as Store & More (“Plasticland”, “we”, “our” or “us”).
  • These Terms & Conditions govern the advertising and sale of product on the website and are binding against all users (“you” or “your”) of the site. By using the site, you acknowledge that you have read and agree to be bound by these Terms.
2. Products and Pricing
  • While every effort is made to keep information on the website current and accurate, we do not warrant the accuracy of content. Specifically, we do not warrant the accuracy of images, descriptions, colours, prices or stock availability.
  • We do not warrant that any product is appropriate for any particular use.
3. Orders, Payment and Collection of Goods
  • Sales orders are accepted on a “click and collect” or “delivery” basis.
  • We accept payment via Visa and Master debit/credit cards or via instant EFT, utilising the Payfast payment gateway.
  • Paid orders are confirmed by email.
  • Customers are requested not to collect “click and collect” orders until receiving telephonic communication from us confirming that the goods are ready for collection.
  • If we are unable to fulfil all or part of your order, we will notify you and, if applicable, give you the option of accepting part-fulfilment or cancelling the order.
  • For “click and collect” orders, customers are required to produce a copy of the order confirmation to verify their title to the goods.
  • Subject to availability of stock at the preferred store, we will endeavour to make “click and collect” orders available for collection within 48 hours of receipt of your order, delivery to local metro areas within two business days and delivery to outlying areas within four business days.
4. Cancellation and Refund Policy
  • Orders may be cancelled at any time prior to collection of goods by sending an email to [email protected] and attaching a copy of the order. Cancelled orders will be confirmed by email, following which a full refund will be processed with 48 hours of confirmation of cancellation.
  • We will gladly refund or exchange any item on collection, or any unused item within 10 days of collection provided the original packaging is intact and the original till slip is produced.
5. External Links
  • Our website may provide links to third party websites. Since these linked sites are not operated by us, your use or reliance on any linked website is entirely at your own risk.
6. Privacy Policy
  • All Personal Information obtained by us by virtue of your use of this website is governed by our Privacy Policy below, which you acknowledge you have read and agree to.
7. Disclosures required in terms of Section 43 of the Electronic Communications and Transactions Act 25 of 2002
  • Full name: Plasticland (Pty) Ltd
  • Address: Unit 5, Mifa Park, 399 George Street, Midrand, Gauteng, 1685
  • Telephone number: (011) 314 0002
  • Website address: www.store&more.co.za
  • Email address: info@store&more.co.za
  • Company registration number: 2012/127780/07
  • Credit provider number: Not applicable
  • VAT registration number: 4580264242
  • Country of incorporation: South Africa
  • Physical address for receipt of service: As per “Address” above
  • You may request a record of your transactions for up to 90 days
8. Intellectual Property Rights
  • All intellectual property on this website including, but not limited to all content, trademarks, logos and images, belong to Plasticland, are protected from infringement by, and may be used only in accordance with applicable local and international law.
9. Disclaimer and Warranty
  • Neither Plasticland, its directors or employees shall be responsible for and disclaim liability, and you hereby indemnify these parties, for any loss, liability, damage (whether direct, indirect or consequential) which may be suffered by you or any third party as a result of your use of this website, the potential unavailability or malfunction of this website or any products advertised on this website.
  • By purchasing product via this website, you warrant that you are legally entitled to do so and that all details you have provided are true and complete.
10. Changes to these Terms & Conditions
  • We reserve the right to modify these Terms & Conditions at any time by posting changes to this page, and the amended Terms will supersede any previous versions with effect from the date on which it is posted.

The Really Useful Rewards Card Terms & Conditions

1. Eligibility for Membership

  • Any individual over the age of 18 is eligible to become a Cardholder.
  • Membership is granted and maintained at the sole discretion of Store & More.

2. Personal Information

  • Cardholders will be requested to provide personal information on the registration to enable identification and to allow Store & More to communicate with Cardholders.
  • All personal information obtained by Store & More by virtue of your membership is governed by our Privacy Policy, which is published on our website.

3. Rewards

  • Cardholders earn Cashback rewards at a rate of 2.5% on the value of purchases made at any Store & More outlet or via the website, excluding any purchases that are otherwise discounted.
  • Cashback rewards may be redeemed against future purchases made at any Store & More outlet but not purchases made via the website.
  • Cardholders need to present their Really Useful Rewards Card or some form of photo-ID to redeem cashback rewards.
  • Cashback rewards may not be redeemed for cash or transferred to another Cardholder.
  • Cashback rewards are valid for three years from the date earned, after which they will automatically expire, and the Cardholder will have no further claim against Store & More.

4. Changes to Terms & Conditions

  • Store & More may amend these terms & conditions from time to time, in which case a general notice will be placed on our website.
  • The latest version of these Terms & Conditions will always be published on our website.